C-TRAN personnel strive to make each passengers ride a pleasant and safe trip. Drivers are well trained to operate the buses safely. All windows and roof hatches are emergency exits; each bus has a fire extinguisher. All buses are in radio communication with the C-TRAN dispatcher. We request our passengers always keep safety in mind at all times when boarding, riding and exiting the buses.

Plan
Determine your departure and your destination point, then locate the bus route nearest to them. If you're not familiar with which bus route you need, you can click here to view Route Schedules or call Customer Service at 770-472-8800. We will be glad to assist you in determining the route you need to take and any transfer(s) that you may need. Feel free to ask questions. Make sure to have a pen and paper to write down your instructions when you call.

Be sure to check the time your bus is scheduled to arrive. Click here for approximate schedules or call Customer Service at 770-472-8800.

Board
Arrive a few minutes early and wait at the designated bus stop sign. Look for the blue and black bus that identify C-TRAN stops, stations and vehicles. Check the route name and number sign above the front of the bus windshield to make sure it is the correct route. Signal to the driver that you wish to board.

Let exiting passengers off and elderly and disabled board before you board.

Fare
A single $1.50 fare covers one-way bus trips, including transfers in C-TRAN routes or to MARTA rail to complete your one-way trip. Cash fare of correct change required may be dropped into the fare box or, slide your weekly or monthly Transcard through the electronic card reader. Ask the driver for transfers when you board.

C-TRAN issues Half-Fare Passes for senior citizens and disabled riders. The Card allows you to travel at half the regular fare at all times, but you must pay your share in cash. In addition to the C-TRAN Half-Fare pass, Medicare cards and other forms of picture identification are acceptable. Medicare care holders are eligible for Half-Fare also.

Eligibility Requirements
Age 65 and older or a physical or mental disability

For further information call the C-TRAN Customer Service Office at (770) 472-8800. Office hours are 5:00 a.m. to 8:00 p.m. Monday through Friday and 8:00 a.m. to 5:00 p.m. Saturday and Sunday.

Between C-TRAN routes: Airport Station, Kelly @ Mt. Zion (across Mt. Zion from Southlake Mall), Justice Center, Mt Zion Rd at Southlake Parkway, Lamar Hutcheson at Valley Hill, Upper Riverdale btwn Lamar Hutcheson & Hwy 85, and Flint River at Tara Blvd.

Between C-TRAN and MARTA: Airport Station (bus to rail) - both 501 and 503 with MARTA rail Forest Parkway @ West - C-TRAN Route 501.

Transfer Policy: C-TRAN TRANSFERS WILL NOT BE HONORED AS ONE WAY FARE ON C-TRAN From MARTA rail to C-TRAN bus, request a rail to bus transfer before boarding the rail. When using a MARTA transcard, a transfer will not be issued and the transcard can be used as a transfer at the Airport Station and Forest Parkway/West ONLY. From a C-TRAN bus to MARTA rail, request a bus to rail transfer from the operator. This transfer will be valid at the Airport Station ONLY and will remain in the farebox upon entry.

Enjoy Your Ride

If you need assistance while traveling, bus riders may ask our friendly drivers to help you identify your stop. As you approach your stop, let the driver know you want to get off.

Remember to Be Courteous of Other Riders
Policies for the following will be identical to current MARTA policy:

HOLIDAY SERVICE
The following information indicates service that will operate on certain Holidays.